﻿BEGIN:VCALENDAR
VERSION:2.0
PRODID:OMS
METHOD:PUBLISH
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
X-LIC-LOCATION:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:19700308T020000
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:19701101T020000
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
UID:252924
DTSTART:20240716T090000
DTEND:20240716T100000
SUMMARY;LANGUAGE=en-us:Remedyforce for BEST SFS Staff Only
DESCRIPTION:This session will provide an introduction\, support tips and procedures for the RemedyForce IT Service Management Program.This workshop is for&nbsp\;SFS&nbsp\;Only!&nbsp\;Remedyforce&nbsp\;manages LACOE's Help Desk ticketing system. Attendees will work on tools and techniques that will aid in supporting BEST Help Desk tickets that are assigned to representatives.&nbsp\;PLEASE NOTE:&nbsp\; Registration is&nbsp\;required&nbsp\;in order to participate in this workshop. Only registered attendees for this workshop will receive a&nbsp\;Remedyforce&nbsp\;Enterprise account.&nbsp\;BEST SFS Staff Only

URL:https://lacoe.k12oms.org/eventdetail.php?gid=2759&id=252924
SEQUENCE:0
END:VEVENT
END:VCALENDAR