The training will be held in EC281. Make sure to bring your laptop!

This session will provide an introduction, updated features, support tips and procedures for the Remedyforce IT Service Management Program. This workshop is for SFS and HCM Employees Only!

Remedyforce manages LACOE's Help Desk ticketing system. Attendees will work on tools and techniques that will aid in supporting SFS Help Desk tickets that are assigned to representatives.