<p>This session will provide an introduction, support tips and procedures for the RemedyForce IT Service Management Program.</p>
<p>This workshop is for <strong>SFS </strong><span><strong>Only!</strong></span></p>
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<p><span class="scayt-misspell-word" data-scayt-word="Remedyforce" data-wsc-lang="en_US" data-wsc-id="lxxv8h6bihzpbo4gj">Remedyforce</span> manages LACOE's Help Desk ticketing system. Attendees will work on tools and techniques that will aid in supporting BEST Help Desk tickets that are assigned to representatives.</p>
<p> </p>
<p><em><strong>PLEASE NOTE:</strong> Registration is <strong>required</strong> in order to participate in this workshop. Only registered attendees for this workshop will receive a <span class="scayt-misspell-word" data-scayt-word="Remedyforce" data-wsc-lang="en_US" data-wsc-id="lxxv8h9mry320p2eu">Remedyforce</span> Enterprise account.</em></p>
<p> </p>
<p><strong>BEST SFS Staff Only</strong></p>
Category
Project
Education Technology
NOTE: Details for each specific Training/Workshop might vary from the above description.
